Courage Horizon

An example free report · a plumbing and heating firm, eight staff

6 to 10 hours a week your team could get back.

This is what a free report looks like, for a made-up plumbing and heating firm with eight staff. Every figure on this page is an example. Yours is written from your own website and your answers, and names three jobs an AI agent could take off your team. An AI agent is software that does one job for your business and asks you before it sends anything.

Your own report

Free, in a few minutes.

Four short steps about your business and your team's week. It is also your application for cohort one.

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Your three jobs

Three jobs an AI agent could take off your team

Written as it would be for a trades and home services business of this size. The hours are our estimate of what each job takes today, with the assumption behind each one so an owner can check it against their own week.

Job 1

Enquiry desk

Texts back every call missed while the team is on a job, answers the usual questions about areas covered and call-out times, and offers a time to visit.

TodayCalls go to voicemail while the engineers are on site. Whoever is back first rings round in the evening, and some callers have booked someone else by then.

3 to 5 hours a week

Our estimateAssuming 25 to 40 enquiries a week by phone and the website form, and five to eight minutes each to return the call and answer.

Waits for youReplies straight away in the wording you approved. Anything it cannot answer from your own notes is passed to a person.

Job 2

Invoice chaser

Reminds customers about unpaid invoices on a schedule you set, and tells you when each one is paid.

TodayThe owner goes through the accounts software at the weekend and sends reminders by hand, usually later than intended.

2 to 3 hours a week

Our estimateAssuming 30 to 50 invoices a month, a third needing at least one reminder, and ten minutes a reminder including checking whether it has been paid.

Waits for youThe first reminder to each customer waits for your approval. Later ones use the wording you approved.

Job 3

Bookings

Confirms tomorrow's jobs with each customer the evening before, and tells you which ones need rearranging.

TodayThe office rings or texts each customer by hand at the end of the day, and a job that cannot go ahead is found out on the doorstep.

1 to 2 hours a week

Our estimateAssuming 15 to 25 jobs a week and four to five minutes to confirm each by hand.

Waits for youConfirmations go in the wording you approved. A customer asking to move a job is passed to you.

6 to 10 hours a week

Roughly how long these three jobs take your team today, on our estimate.

£780 to £1,300 a month

What that time costs, at £30 an hour, the figure this owner would have given us, and 4.3 weeks a month.

Your dashboard

What it would look like with those agents running

Home

3 agents: 3 switched on.

Example
Waiting for you1 thing to check Open To do
Approval queue
  • Replies straight away in the wording you approved. Anything it cannot answer from your own notes is passed to a person.Enquiry desk, today 09:12 Check
Targets TodayWeekMonth
Waiting for you
1
AI agents
3
Hours a week today
6 to 10
AI agents
  • Enquiry deskTexts back every call missed while the team is on a job, answers the usual questions about areas covered and call-out times, and offers a time to visit. Needs you
  • Invoice chaserReminds customers about unpaid invoices on a schedule you set, and tells you when each one is paid. Working
  • BookingsConfirms tomorrow's jobs with each customer the evening before, and tells you which ones need rearranging. Working
An illustration, drawn from the home screen of the dashboard that runs Courage Horizon itself. Each agent does one job, and you approve anything that needs approving.

Before you start

What owners ask us first

Will it send things I have not checked?
No. Nothing goes out until you have approved it, unless you tell a particular agent it may send a message on its own.
What if it gets something wrong?
You see what every agent did on one screen, and you can stop any of them. We run your agents, watch them and fix them when they break.
Do we need anyone technical?
No. An agent works through your own email and the software you already have, and you ask for changes in plain words.

Cohort one

Get your own report. It is also your application.

  1. Today Your free report, written from your own website and your answers. A few minutes, and the report is yours whether or not you join.
  2. Within 5 days We read every application ourselves, and reply within 5 working days, whatever we decide.
  3. If we choose you A thirty minute call to agree the one job worth taking off your team first, then we set you up on the phone, free.

We are setting up five businesses by hand, on the phone with each owner, which is why there are only five.

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Every figure on this page is an example for an invented business. In a real report the hours and money are our estimates for your business, and each one says what it rests on.